At Coronation Registrars Limited, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your personal information, as well as your rights regarding your data.

1. Introduction

Welcome to ShareholderLive by Coronation. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our platforms, use our services, or engage with us in other ways. By using our services, you agree to the collection and use of information as outlined in this policy.
If you have any questions about this Privacy Policy, please contact us at. 9 Amodu Ojikutu Street, Victoria Island, Lagos, Nigeria

Tel: 02012272570
Email: customercare@coronationregistrars.com

2. Information We Collect

We collect the following types of information

• Personal Information: This includes your name, email address, phone number, billing information, and any other personal details you provide to us.
• Automatically Collected Data: When you visit our platforms, we collect information about your device, IP address, browser type, operating system, and usage patterns via cookies and other tracking technologies.
• Sensitive Information: We may collect sensitive data such as payment information and, where applicable, health or demographic data (only with your consent).

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To process transactions and send related notifications
• Responding to customer service requests and support inquiries
• To send promotional materials, newsletters, or updates (with your consent)
• To personalize your experience and enhance our services
• To comply with legal obligations

4. How We Share Your Information

Coronation Registrars Limited does not sell or otherwise disclose personal data about you except as described in this Privacy Notice or at the time of collection. We will only disclose your personal information in accordance with applicable laws and regulations.
We may engage the services of third parties to process your personal identifiable information. The processing by such third parties shall be governed by a written contract to ensure adequate protection and security measures are put in place by the third party for the protection of Personal Data in accordance with the terms of this Notice and the NDPR”.

We share personal data with the following categories of third parties:

Who	Examples
Coronation Entities	Coronation Registrars Coronation Insurance Coronation Life Assurance Coronation Securities Coronation Trustees Coronation Asset Management Coronation Capital Woven Finance Coronation FD Coronation Insurance Ghana Trium Network Limited.
Legal or Regulatory authority that may require disclosure on legal grounds or other relevant	Securities and Exchange Commission (SEC), Economic and Financial Crimes Commission (EFCC), or Nigerian Financial Intelligence Unit (NFIU)
Government departments were reasonably necessary.
Service Providers/ Strategic Partners engaged by us to help run our business platform and perform the services/our contract with you.	Cloud storage providers are engaged by us to provide electronic storage facilities for our business data and your information. We share your data with third parties service providers such as email service providers, payment providers, due diligence providers. These services cover shareholders registered on our shareholderLive application, our Equity Based Crowdfunding platform, and Cap Table.
Relatives/ Power of attorney/ Next of Kin etc., acting on your behalf whenever you make such requests	Next of Kin making decisions for the data subject in an emergency.
External Auditors	Annual Financial Auditors

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and personalize content. Cookies are small files stored on your device that allow us to recognize you and remember your preferences.
You can manage your cookie preferences through your browser settings, including blocking or deleting cookies. However, please note that some parts of our platform may not function properly if you disable cookies.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. The retention period varies depending on the type of data and the legal requirements applicable.

7. Your Rights

• Access: You may request access to the personal data we hold about you.
• Correction: You can request that we correct any inaccuracies in your data.
• Deletion: You may request that we delete your personal data, subject to legal restrictions.
• Data Portability: You have the right to receive a copy of your data in a machine-readable
• Withdrawal of Consent: If we rely on consent to process your data, you can withdraw your consent at any time.

8. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, or destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Where Personal Data is to be transferred to a country outside Nigeria, we shall put adequate measures in place to ensure the security of such Personal Data. We shall, among other things, conduct a detailed assessment of whether the said country is on the National Information Technology Development Agency (NITDA) Whitelist of Countries with adequate data protection laws”.
Transfer of Personal Data out of Nigeria would be in accordance with the provisions of the NDPR. We will therefore only transfer Personal Data out of Nigeria on one of the following conditions:

• The consent of the Data Subject has been obtained.
• The transfer is necessary for the performance of a contract between the entity and the Data Subject or implementation of pre-contractual measures taken at the Data Subject’s request.
• The transfer is necessary to conclude a contract between the entity and a third party in the interest of the Data Subject.
• The transfer is necessary for reasons of public interest
• The transfer is for the establishment, exercise or defense of legal claims
• The transfer is necessary to protect the vital interests of the Data Subject or other people, where the Data Subject is physically or legally incapable of giving consent.

Provided, in all circumstances, that the Data Subject has been manifestly made to understand through clear warnings of the specific principle(s) of data protection that are likely to be violated in the event of transfer to a third country, this proviso shall not apply to any instance where the Data Subject is answerable in duly established legal action for any civil or criminal claim in a third country. Coronation will take all necessary steps to ensure that the Personal Data is transmitted in a safe and secure manner. Details of the protection given to your information when it is transferred outside Nigeria shall be provided to you upon request.

10. Children's Privacy

Our services are not directed to children under the age of [16], and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under the age of [16], we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our platforms and updating the "Last Updated" date at the top of this policy.

12. Governing Law

This Privacy Notice is made pursuant to the Nigeria Data Protection Act (2023) or any other relevant Nigerian laws, regulations or international conventions applicable to Nigeria. Where any provision of this Notice is inconsistent with a law, regulation or convention, such provision shall be subject to the overriding law, regulation or convention.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us

• 9 Amodu Ojikutu Street, Victoria Island, Lagos, Nigeria
• Tel: 02012272570 or Email: customercare@coronationregistrars.com

Office Hours for walk-in customers:

• Monday to Friday (except on Public Holidays)
• Opening Time: 8:00am
• Closing Time: 4:00pm

Please read this cookie policy (“cookie policy”, "policy") carefully before using the ShareholderLive platforms (“website”, "service") operated by Coronation Registrars Limited ("us", 'we", "our").
Effective Date: 1st February 2025
This Cookie Policy explains how ShareholderLive by Coronation ("we," "our," or "us") uses cookies and similar technologies on our platforms, mobile app or website https://shareholderLive.coronationregistrars.com ("Website"). By accessing or using our platforms you consent to the use of cookies in accordance with this policy.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, smartphone, etc.) when you visit a website. Cookies allow the website to recognize your device and remember certain information, enhancing your browsing experience. Cookies may be set by the website you're visiting (first-party cookies) or by third-party services (third-party cookies).

2. Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the basic functionality of the platform and cannot be turned off. They enable core features such as page navigation, secure login, and shopping cart functionality.
• Performance Cookies: These cookies help us understand how visitors interact with our platforms, allowing us to analyze traffic and improve performance. They collect anonymous information about user activity, such as which pages are visited most frequently and if any errors occur.
• Functional Cookies: These cookies allow the platforms to remember your preferences and settings (such as language or region) and provide a more personalized experience. They can also help with features like saving your progress on forms or remembering your login credentials.
• Targeting and Advertising Cookies: These cookies are used to deliver relevant advertisements to you. They track your browsing habits across the web to provide ads that are more aligned with your interests. These cookies are often set by advertising networks and social media platforms.
• Analytics Cookies: These cookies are used to collect information about the use of our platforms and how visitors interact with it. This helps us analyze trends, track user engagement, and optimize content. For example, we may use Google Analytics to gather data about how visitors use the site.

3. Third-Party Cookies

In addition to the cookies we set, third-party services may set cookies on your device when you visit our platforms. These third-party cookies are typically used for analytics, advertising, and social media features. For example:

• Google Analytics: We use Google Analytics to understand how users interact with our platforms. Google Analytics collects information such as the pages you visit, the links you click, and the time you spend on the site. Learn more about Google Analytics cookies.
• Google Ads: We use Google Ads to display personalized advertisements based on your interests and browsing activity. Google Ads may place cookies to track the effectiveness of our ad campaigns. Learn more about Google Ads cookies.
• Social Media Platforms: We use social media features, such as Facebook, Twitter, Instagram, and LinkedIn, to integrate social sharing buttons and content. These platforms may place cookies to track your activity and show relevant content and ads on their sites.
• Other Third-Party Services: We may use additional third-party services, such as video or map providers, that place cookies on your device. These services may include YouTube, Vimeo, and others.

Please note that we do not control the use of third-party cookies. For more information about how third-party services use cookies, please refer to their privacy policies or our third-party cookies

4. How We Use Cookies

We use cookies for several reasons, including:

• To enable essential platforms functions, such as navigation, login, and secure access to account details.
• To analyze and improve the performance of our platforms, making it easier to use and ensuring it works as expected.
• To provide personalized content, language preferences, and tailored experiences.
• To display targeted advertisements and promotions that align with your interests.
• To track and report the effectiveness of our advertising campaigns and monitor traffic.

5. Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies, and you can set preferences for whether you want to accept cookies from platforms you visit. However, please note that disabling certain cookies may affect the functionality of our platforms and your user experience.

6. Cookie Consent

Upon your first visit to our platforms, we may display a cookie consent banner requesting your agreement to our use of cookies. By continuing to use our platforms, you agree to the use of cookies in accordance with this Cookie Policy.
If you do not consent to our use of cookies, you may choose to block them in your browser settings or refrain from using the platforms.

7. Data Retention and Security

Cookies are typically stored on your device for a limited period, depending on the type of cookie. Some cookies may be stored temporarily during your session on the platform, while others may be persistent and remain on your device for a longer period (e.g., for 30 days or more). You can delete these cookies manually through your browser settings at any time.
We take reasonable precautions to protect the information collected through cookies. However, please note that no method of data transmission over the internet is 100% secure, and we cannot guarantee the security of your information.

8. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Effective Date" at the top of this page.
We encourage you to review this policy periodically to stay informed about how we use cookies.

9. Contact Us

If you have any questions or concerns about our use of cookies, please contact us at:

9 Amodu Ojikutu Street, Victoria Island, Lagos, Nigeria
Tel: 02012272570 or Email: customercare@coronationregistrars.com
Office Hours for walk-in customers:
Monday to Friday (except on Public Holidays)
Opening Time: 8:00am
Closing Time: 4:00pm

Effective Date:24th February 2025
At [Coronation Registrars] ("we," "our," or "us"), we respect your privacy and are committed to protecting the information you share with us. This Third-Party Cookie Policy explains how third-party cookies are used on the ShareholderLive platform and the third-party services that may place cookies on your device when you visit our site.
By using the ShareholderLive platform, you consent to the use of third-party cookies as described in this policy.

1. What Are Third-Party Cookies? Third-party cookies are cookies that are set by a domain other than the one you are currently visiting. These cookies are placed by external services, such as analytics providers, advertisers, social media platforms, or other partners, and they can track your browsing activities across different platforms.

2. How We Use Third-Party Cookies Our Platforms uses third-party cookies for the following purposes:

• Analytics and Performance: Third-party analytics tools, such as Google Analytics, help us analyze how visitors interact with our ShareholderLive platforms. These tools track metrics like page views, time spent on the site, and user behavior, allowing us to improve the performance and functionality of our ShareholderLive platforms

• Advertising: We may use third-party advertising services, such as Google Ads and social media platforms (e.g., Facebook, Twitter), to deliver personalized ads based on your interests and browsing behavior. These cookies allow advertisers to track your online activity across various platforms and provide relevant advertisements.
• Social Media Features: Our ShareholderLive platforms include features from social media platforms, such as "like" or "share" buttons, which are powered by third-party cookies. These cookies may allow social media sites to track your activities and interact with their services.
• Embedded Content: Third-party cookies may also be set when content is embedded from external services, such as video players or maps, which track user engagement with the embedded content.

3. List of Third-Party Providers and Their Cookies Below is a list of third-party providers that may set cookies on our platforms:

• Google Analytics: Provides website traffic and usage analytics. Learn more about Google Analytics cookies.
• Google Ads: Used for serving personalized advertisements based on browsing activity. Learn more about Google Ads cookies.
• Facebook Pixel: Used to measure the effectiveness of Facebook advertisements and optimize ad campaigns. Learn more about Facebook Pixel cookies.
• X Ads: Used for tracking user engagement and serving personalized ads on Twitter. Learn more about Twitter Ads cookies.
• YouTube: Used for embedding videos and tracking user interactions. Learn more about YouTube cookies.

Please note that these third-party providers may update their privacy policies and cookie practices from time to time. We encourage you to review their privacy policies directly for the most up-to-date information.

In addition to the cookies we set, third-party services may set cookies on your device when you visit our platforms. These third-party cookies are typically used for analytics, advertising, and social media features. For example:

4. Managing Third-Party Cookies You can control the use of third-party cookies by adjusting your browser settings. Most browsers allow you to block third-party cookies or alert you when they are being placed. However, disabling third-party cookies may affect your experience on our platforms or prevent some features from working properly.

For instructions on how to manage cookies, please refer to the help section of your browser:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

Alternatively, you can use the [Your Cookie Consent Management Tool] (if applicable) to manage your preferences for third-party cookie

5. Consent to Third-Party Cookies
By using our platforms, you acknowledge and consent to the use of third-party cookies as described in this policy. If you do not wish to accept third-party cookies, you should modify your browser settings or refrain from using the platform.

6. Changes to This Third-Party Cookie Policy
We may update this Third-Party Cookie Policy periodically. When we make changes, we will update the "Effective Date" at the top of this page. We recommend that you review this policy regularly to stay informed about how third-party cookies are used on our platforms.

7. Contact Us
If you have any questions or concerns about our use of cookies, please contact us at:

9 Amodu Ojikutu Street, Victoria Island, Lagos, Nigeria
Tel: 02012272570 or Email: customercare@coronationregistrars.com
Office Hours for walk-in customers:
Monday to Friday (except on Public Holidays)
Opening Time: 8:00am
Closing Time: 4:00pm